Dedicated SLA Helpdesk & Rapid Queries
Client Support & Engineering Tickets
Submit bug reports, feature requests, or technical inquiries directly to your assigned engineering pod with sub-2h SLA response.
TCK-401MEDIUMOct 28, 2026
IN_PROGRESSClarification regarding webhook latency on staging environment
Project: Enterprise ERP & Multi-Tenant Portal
Latest Pod Response:
Lead Architect Vivek Pawar is reviewing the Redis event queue logs. Fix deploying to staging today.
TCK-389LOWOct 14, 2026
RESOLVEDUpdate client organization logo assets for dark mode
Project: Enterprise ERP & Multi-Tenant Portal
Latest Pod Response:
SVGs replaced and cache invalidated across CDN.